We currently have a 10 strong research team. The faculty in this group comprise Professor Pam Briggs, Professor Lynne Coventry (Director), Dr Elizabeth Sillence, and Dr. Andrew McNeil.
The work within this group has an applied focus, and the links with industry and user engagement are particularly strong. The faculty team are supported by 4 staff researchers, 3 research staff and 3 PhD researchers.
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Lynne Coventry is the Director of PaCT Lab (Psychology and Communication Technology) at the University of Northumbria. Lynne is best known for her work on usable security, particularly biometrics. Her research interests are varied and she is currently involved in research exploring the role of communication technology in the lives of older adults to facilitate mobility and inclusion, the role of trust in student’s use of online information, the usability of medical products and the design of usable security. She is an applied researcher who enjoys working in multidisciplinary teams to solve real problems. She is keen to explore new ways of integrating psychology into design and technology development processes. She has a multidisciplinary background with a BSC in Psychology and Computing Science, an MSc in Software Engineering and a PhD in Human Computer Interaction. While her early career was spent as a research fellow and lecturer at Stirling University, Heriot Watt and Dundee university, the majority of her career has been as a researcher within Industry (both computing and medical products) working to incorporate understanding of people, their use and acceptance of technology into the requirements and design process. Lynne is a founding member of the Scottish Usability Professional Association and previous vice president. Lynne is a founding member of STEPS, and current Editor of Interfaces (A British Computer Society Magazine) and a reviewer for a number of international conferences and journals.
I hold a Chair in Applied Psychology at Northumbria University and am a Visiting Professor at Newcastle University. My work primarily addresses issues of identity, trust and security in new social media, seeking answers to three main questions: Why and when do we feel secure in disclosing sensitive identity information about ourselves? What makes us trust an electronic message? How and when do we seek to protect our privacy? In the last five years, I’ve secured over £2m in research funding, have published over forty articles on human perceptions of trust, privacy and security in computer-mediated communication and have developed, with colleagues, a new model of health advice-seeking online. I’m one of the founder members of the UK's Research Institute in the Science of Cybersecurity, funded by GCHQ in association with RCUK's Global Uncertainty Programme and my most recent research awards address both usable and inclusive privacy and security. My latest projects (see projects page) concern cybersecurity across the lifespan (cSALSA), the human side of cyber and cloud crime (CRITICAL) and attitudes and decision-making behaviours around cyberinsurance (CYBECO). I’m also a co-investigator on the Digital Economy Research Centre (DERC) where I’ve been exploring ways to democratise context-relevant data collection and analysis and explore the design of digital platforms for social action.
Liz is an Associate Professor within the Department of Psychology teaching at both undergraduate and postgraduate level. She is a member of the PACT (Psychology and Communication Technologies) Lab – part of the Centre for Cognition and Communication. Her research interests are focussed on trust and online interactions particularly within an e-health context. Liz is currently exploring trust exchanges within online health communities and examining the influence of online patient experience on behaviour and decision making. Liz has also written on ethical issues in mobile human-computer-interaction and has a keen interest in qualitative methodologies. She has attracted (as Col) large research council grants both in the UK and jointly with colleagues in the USA. She has published over 20 articles on trust, privacy and online communication and regularly presents her work at national and international conference. She has been a guest editor for the journal of Interacting with Computers and the International Journal of Human Computer Studies.
Andrew McNeill is a Lecturer in Psychology at Northumbria University. He gained his PhD in social psychology at Queen’s University Belfast. Following this he worked on the INfluENCE project at Northumbria University, which explored the dissemination of H1N1-related information during the 2009-10 UK pandemic. He then worked on the ACANTO project, which developed a technology for older adults with a view to improving their social, psychological and physical wellbeing. Currently he has a particular interest in the role of technology in post-conflict societies.
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I am a Psychologist specialising in risk behaviour, health behaviour and technology. I have a keen interest in the application of behaviour change techniques particularly those involving technological interventions – whether this relates to interventions delivered via technology, and/or interventions to target behaviour linked to technology usage (e.g., risky online behaviour). My ESRC funded doctoral research investigated online risk taking (for example, sharing personal information, engaging in dangerous online pranks) and access to risky online content (e.g., content depicting drug use, binge drinking, eating disorders, self-harm etc.). I explored the factors mediating and moderating willingness to engage in online risk, and the application of theoretical models (e.g., the Prototype Willingness Model). I also investigated links between content viewed online and users own offline behaviour. In 2014, I was awarded an RCUK International Fellowship at the Library of Congress, Washington D.C as the first external researcher to access the LoC’s Twitter archive. Whilst there I worked closely alongside the LoC team to help advise on the future development and use of the archive, whilst also collecting Twitter and Tumblr data for my own research around online communication about self-harm, suicide and eating disorders. I have collaborated on a range of projects, for example researching the pros and cons of mobile phone apps for victims of domestic abuse (and apps used by the perpetrators!) with the Durham Centre for Research into Violence and Abuse (CRiVA), and a trip to the Parliamentary Office for Science and Technology, Westminster, to discuss the implications of social media research for future policy. I also have a keen interest in health behaviour, including how technology based interventions and tools can be used to promote positive behaviours. I have previously managed two major health and social psychology projects at the University of Leeds: 1). The Steps Towards Explaining Psychological Processes in Suicide (STEPPS) project looking at links between daily stressors, cortisol levels, suicide ideation and well-being and 2). A Yorkshire Cancer Research project ran in conjunction with the NHS, North East Bowel Cancer Screening Hub, and NHS Digital using a randomised controlled trial to test a new intervention to increase Bowel Cancer Screening Uptake (incorporating implementation intentions and the social norms approach). I am primarily a mixed-methods researcher, appreciating the advantages of using both qualitative and quantitative research. I have collected and analysed a wide range of digital data, e.g., social media photos and profiles, online survey data, tweets and blogs. I hold a Behaviour Change Techniques Taxonomy Certificate for coding competence of complex behaviour change interventions from University College London (UCL). I am now a Research Associate within the Psychology and Communication Technology (PaCT) Lab at Northumbria University, where I am involved with the Horizon 2020 CYBECO project looking at supporting cyberinsurance from a behavioural choice perspective.
Kerry is a research associate currently working on Understanding the relationship between digital accumulation behaviours and GDPR. Kerry is interested in online risky behaviour, health behaviours, behaviour change, teenage risky behaviour online and cybersecurity. Kerry obtained a BA (Hons) Psychology from Northumbria University in 2013, and went on to complete an MRes in Psychology in 2014. Kerry undertook a PhD in PaCT lab completed in 2017 entitled “Developing a brief online sexual health intervention programme for low SES female teenagers.” This PhD explored teenagers’ beliefs, knowledge and attitudes towards sexual health and then inform a sexual health intervention program aimed at reducing the amount of unplanned pregnancies and STIs in the teenage population.
Lisa is a senior researcher in PaCTLab. She obtained a BA (Hons) Psychology from the University of Sheffield in 2004, and went on to complete an MSc in Environmental Psychology at the University of Surrey in 2006. She then joined the PaCT research group at Northumbria University in 2008, working on a PhD to explore perceptions of Location-Based Services in lone workers. Since 2011 she has worked on three multidisciplinary research projects- IMPRINTS, ReelLives and DERC. IMPRINTS was designed to understand the UK publics' intentions to engage and/or disengage with identity management practices of the future. The ReelLives project explored digital data underpinning personhood, and the various ways that individuals could take ownership of their digital identity. The Digital Economy Research Centre (DERC) project was focused on improving volunteering services in the North East, with the aim of improving existing digital provisions for volunteer coordinators. Lisa is broadly interested in social media use, identity management online, digital memorialisation, mental health and well-being, and is currently working on a number of smaller projects exploring the impact of social media use for new mothers.
Santosh is a health and risk communication scientist with research interests at the intersection of public health, behavioural science and new media technologies. Specifically, he studies mobile and social media interventions for addressing global health challenges with a focus on tropical and infectious diseases. Santosh’s research analyses and evaluates the effects of both, bespoke innovations (like crowdsourced surveillance applications) as well as generic platforms (like Twitter and Facebook) on individuals, communities and health systems during infectious disease outbreaks. The research approach involves mixed methodologies, trans-disciplinary conceptualization and collaborations with policymakers, activists and the industry. His work, spanning the US, Singapore, Sri Lanka and India, has been published in PLoS Neglected Tropical Diseases, Journal of Medical Internet Research, Journal of Homeland Security and Emergency Management and Journal of Nutrition Education and Behaviour among others.
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Amit Naik started his PhD at PaCT LAB (Psychology and Communication Technology) at the University of Northumbria in January 2015. His research focus is on Information Security Governance, primarily focussing on the Information Security Policy (ISP) compliance issues and pertinent employee behaviour. He has a multi-disciplinary background, with a BEng degree in Electronics and Telecommunications from University of Pune, India and an MSc degree in Information Security from Royal Holloway University of London, UK. He has worked in the industry for over 8 years, with work experience in wide aspects of Information Technology, starting with desktop support, application support, network support and then moving on to network security, PCI and ISO 27001 Audits and project management. He was also involved in projects where he was responsible for providing design, installation, configuration, and maintenance of perimeter security solutions to state government organisations in India. His research interests are again multi-disciplinary, as he is currently involved with researching socio-technical aspect of Information Security. His interests including various other technical and organisational aspects of information security such as, computer security, network security, reverse engineering, penetration testing, ethical hacking, PCI and ISO27001 audits, Information security governance, Compliance.
I joined PaCT Lab in 2015 as I assisted on the ACANTO project while studying for my BSc (Hons) Psychology degree which I completed in 2017. I am now working towards my PhD which I started in March 2018. My PhD focuses around digital mental health interventions for depression and how their implementation could be aided for older adults. This includes a mixed-method approach to investigating older adult’s attitudes towards digital mental health interventions and the barriers that they may face during the uptake of digital mental health interventions and during their use.
I started my full-time PhD at Northumbria University in October 2015. I previously completed a BSc (hons) in Psychology in 2014, and an MSc in Health Psychology in 2015 at Northumbria University. My MSc thesis research investigated the impact of rosemary aroma on the prospective memory of healthy older adults, and featured on the Trust Me I’m a Doctor programme in July 2015. My research interests include improving and promoting healthy behaviours and behaviour change interventions. I am also interested in how the internet can support health and wellbeing, and how online information informs/ contributes toward real life health decisions.
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I started a part-time PhD in March 2012 looking at opening up the lines of communication over cyberbullying between youths, parents and teachers. I completed my Undergraduate degree at Abertay University, Dundee in 2004 (BSc (Hons) Forensic Psychobiology in 2004, first class). In 2006 I completed a PGCE in Primary Education at Dundee University. I currently work in a primary school in Melbourne, Australia and have started my PhD remotely. My PhD involves researching a clear definition of cyberbullying by focusing on youths, parents and teachers perceptions. It will then investigate what behaviours are perceived as cyberbullying with a final aim of providing intervention strategies which will open the communication channels between cybervictims and adults.
James is a Lecturer in the School of Computer and Information Sciences. James is interested in many aspects of cybersecurity and privacy, including usable security, social engineering, lay users’ understanding of cybersecurity, multifactor authentication, everyday surveillance, and inclusive cybersecurity. Previously, James was a senior researcher in PaCT Lab working on the Cybersecurity Across the Lifespan (cSALSA) project. The project explores how cyber-security is understood, and the attitudes and behaviours of people to cyber-security and risk. During his time in PaCT Lab, James also worked on Choice Architecture for Information Security (ChAISe), Digital Economy Research Centre (DERC), and the Horizon 2020 project CYBECO. Prior to PaCT Lab, James worked at Open Lab, Newcastle University on the TEDDI and SiDE projects. James’ work has focused on improving user authentication, both by repurposing existing graphical authentication systems and by evaluating novel ones. He is also interested in user privacy and how groups of users (children, parents, older adults) experience location tracking technologies, as well as how CCTV video can be crowdsourced to de-centralise the surveillance landscape. More recently, he has developed tools and methodologies for uncovering and understanding employees’ mental models of security threats with the aim of improving training programmes and/or organisational policies, as well as practical means for improving users’ protection against these security threats (e.g. phishing). James obtained his BSc (Information Systems) from Newcastle University in 2008, and his MRes Psychology from Northumbria University in 2009. James’ PhD work – completed in 2012 – explored user authentication in the context of older adults under the supervision of Professor Lynne Coventry and Professor Pam Briggs.
I started full-time at Northumbria University in March, 2013. I completed my Masters in Internet Computer and System Security in University of Bradford , UK in 2008 and my Project title was Measuring and Managing Risk. I then completed 4 years teaching experience in information security in Salalah College of Technology in Oman. My PhD research involves investigations on employees’ knowledge, attitudes and behaviour in information security within the higher educational sector in Oman. In my research, I have adopted a mixed methods approach, using both qualitative and quantitative methods to provide a deeper understanding of employees’ knowledge, attitudes and behaviour related to information security awareness. In the first phase of this research, I completed face-to-face interviews with IT and network administrators in two colleges/universities in Oman. The literature review and qualitative results, has resulted in the design of a questionnaire that will be disseminated online to employees in different colleges and universities in Oman. This questionnaire uses a scenario approach to understanding how staff will behave in different situations.
Thanyalak started a full-time PhD at Northumbria University in November, 2013. She previously completed her Undergraduate degree at Chiang Mai University, Thailand in 2002 (2nd Hons.). In 2006, she completed a Master degree with Counseling Psychology at Chiang Mai University, Thailand. After receiving her MS., she had been a registrar officer at Faculty of Pharmacy, Chiang Mai University for 3 years. She conducted a resarch which was about academic outcome of students and admission test scores with her colleagues, and a university lecturer. She currently works as a university lecturer at Social Science Department, Faculty of Business Administration and Liber Arts, Rajamangala University of Technology Lanna (RMUTL) in Chiang Mai, Thailand and conduct academic research every year. Her previous research had conducted to study about child rearing practice styles, alcohol drinking behavior, instructional media development, and group activities by focusing on adolescents. Her PhD involves investigating self-compassion, psychological resilience, and social media use among Thai and British higher education students. It explores those concepts within their cultural contexts to promote the mutual understanding among nations.