This study had three aims;
• to ‘provide an overview of the ways in which trust is either assessed or asserted in relation to the use and provision of resources in the Web environment for research and learning’;
• to ‘assess what solutions might be worth further investigation and whether establishing ways to assert trust in academic information resources could assist the development of information literacy’;
• to ‘help increase understanding of how perceptions of trust influence the behaviour of information users.’
The project proposed a model for trust in online learning environments and identified external design cues, cues internal to the content of the information and the user’s cognitive state as important variables in deciding what information to trust.