Research

Our work is conducted in the field or in a dedicated suite of laboratories with video editing facilities, eye-tracking equipment and a range of software analysis tools. We have good participant panels, including a panel of three hundred older adults (aged 75+). We have an excellent track record of inclusive research (i.e. we encourage the engagement of all sectors of society).

Our research is funded by the UK government (through research councils) and by industry.

Our work covers four broad themes of privacy, security, trust, and behaviour change which map onto the following domains: Cyber Security, Older adults & Technology, Energy, E-health, and Social media.

Current Projects

cSALSA

In the cSALSA project, we take a lifespan approach to studying how cyber-security is understood, and the attitudes and behaviours of people to cyber-security and risk. The project studies cyber-security across three main life stages – amongst young people, those of working age, and older people. The research project focuses on how people’s attitudes and … Continue reading “cSALSA”

CYBECO

CYBECO will research, develop, demonstrate, evaluate and exploit a new framework for managing cybersecurity risks, one that is focusing on cyberinsurance, as key risk management treatment. CYBECO integrates multidisciplinary research methods from Behavioural Economics, Statistics, Game and Decision Theory, Security Engineering and Behavioral Psychology in order to develop new concepts and models that are combined … Continue reading “CYBECO”

DERC

The Digital Economy Research Centre is a collaborative project between Open Lab, Newcastle University and PaCT Lab, Northumbria University.

Going online for health: Noting changes over time

As part of an ongoing project PactLab researchers have used survey methodology to take a snapshot of e-health users every five years since the year 2000 in order to assess changing patterns of use and engagement with online health information and advice. A large scale questionnaire has allowed us to note changes in website use … Continue reading “Going online for health: Noting changes over time”

INTUIT: Interaction Design for Trusted Sharing of Personal Health Data to Live well with HIV

Prof. Lynne Coventry and Dr Liz Sillence This EPSRC funded project seeks to identify and address fundamental Trust, Identity, Privacy and Security (TIPS) challenges faced by those managing stigmatised long term conditions including HIV in managing their health and interacting with care services, peer support networks, and private organisations. We will develop new tools providing … Continue reading “INTUIT: Interaction Design for Trusted Sharing of Personal Health Data to Live well with HIV”

Online narratives and HIV risk perceptions

Starting in May 2016, Pactlab are involved with colleagues in Hong Kong examining the efficacy of using online narratives in changing HIV risk perceptions and behaviors among men who have sex with men in Hong Kong

Understanding the relationship between digital accumulation behaviours and GDPR

Personal data and its protection is a key feature of the new GDPR. This includes clear limitations on is collection, storage and use being outlined in law, but also requires disclosure of data breaches, for which a high financial penalty may be applied. Our research has demonstrated that the accumulation and failure to delete digital … Continue reading “Understanding the relationship between digital accumulation behaviours and GDPR”

Past Projects

ACANTO

ACANTO (www.ict-acanto.eu) is a Horizon 2020 project designed to improve people’s social and physical wellbeing and focuses on the 60+, post-retirement demographic. The ACANTO system has four major components that are under development: • The FriWalk is a robotic guide situated in centres of interests (e.g. shopping centres and museums) which people can use during … Continue reading “ACANTO”

Ambient-Assisted Living: Freedom to Roam

The TSB project, Freedom to roam project is a £3M consortium project, led by CBSL, that includes Newcastle City Council, Hull City Council, O2 Telefonica, Northern Rock Foundation, Scottish Centre for Telehealth, Quality of Life Partnership, The Essentia Group, Trackaphone Limited and Northumbria University. The project has been designed to address issues such as social … Continue reading “Ambient-Assisted Living: Freedom to Roam”

ChAISe

Choice Architecture for Information Security is a project within the Research Institute in the Science of Cyber Security, a joint initiative between EPSRC and GCHQ. The project is a collaboration between Newcastle University and Northumbria University. In particular, it involves researchers from Northumbria University’s Psychology and Communication Technology (PaCT) Lab and Warning, Advice & Reporting … Continue reading “ChAISe”

DALI: Designing Assisted Living

This is an FP7 European funded project. The aim of the DALi project is to produce a device that will prolong out-of-home mobility for older adults. One key to successful ageing is the ability to stay independently mobile, enabling sustained levels of physical and social activity. In DALi, we pursue autonomous mobility through the development … Continue reading “DALI: Designing Assisted Living”

Going Online for Health: Noting Changes Over Time

As part of an ongoing project PactLab researchers have used survey methodology to take a snapshot of e-health users every five years since the year 2000 in order to assess changing patterns of use and engagement with online health information and advice. A large scale questionnaire has allowed us to note changes in website use … Continue reading “Going Online for Health: Noting Changes Over Time”

IMPRINTS

IMPRINTS (Identity Management – Public Responses to Identity Technologies and Services) was a comparative and multidisciplinary research project, asking about the influences on UK and US publics to engage and/or disengage with identity management practices, services and technologies of the future. These involved, among others, new forms of biometric authentication; innovative ‘smart’ tokens like ID … Continue reading “IMPRINTS”

Increasing Acceptance of Online Health Information

This project is aimed at parents with low SES (socio-economic status).  A mixed method approach has been used to develop a tailored online health intervention. Using psychological techniques in this case Self Affirmation theory, the project aims to increase the acceptance of a health message and lead to a change in behaviour.  The overall goal … Continue reading “Increasing Acceptance of Online Health Information”

Learner’s Trust in Online Information

This study had three aims; • to ‘provide an overview of the ways in which trust is either assessed or asserted in relation to the use and provision of resources in the Web environment for research and learning’;• to ‘assess what solutions might be worth further investigation and whether establishing ways to assert trust in … Continue reading “Learner’s Trust in Online Information”

New Dynamics of Ageing: Mobility and Ageing

Ageing is generally associated with a decrease in mobility and social interaction and this decrease can be dependent upon various health and social factors. The aim of this project was to utilise an innovative method for mapping the mobility of the oldest-old members of an existing 20 year longitudinal study of ageing. The project drew … Continue reading “New Dynamics of Ageing: Mobility and Ageing”

NIHR

The value of patient choice, self care, and patient and public involvement has been increasingly noted in the health sector. These aims cannot be achieved unless people can access high quality health information. Traditionally, health information has been based on facts and figures of the illness, and very few of them contained information on patient’s … Continue reading “NIHR”

ReelLives

New social media has led to an explosion in personal digital data that encompasses both those expressions of self chosen by the individual as well as reflections of self provided by other, third parties. The resulting Digital Personhood (DP) data is complex and for many users it is too easy to become lost in the … Continue reading “ReelLives”

Taking on the Teenagers – Using Adolescent Energy to Reduce Energy Use

This EPSRC funded programme incorporates research groups based in the PaCT Lab, Child Computer Interaction (ChiCI) group at the University of Central Lancashire, the Advanced Interaction Group at the University of Birmingham, the London Knowledge Lab (LKL) at IoE and Birkbeck and the Future Interactive Technology Lab at Swansea University. This research aims to investigate, … Continue reading “Taking on the Teenagers – Using Adolescent Energy to Reduce Energy Use”

Trust and Mistrust of Online Information: What Influences the Younger Generation?

This 12 month funded research grant explores young adults’ attitudes towards information, advice and support found on the internet internet to further develop a staged model of trust. The model will help us understand what factors influence, persuade and predict belief and intention to act on the information. Specifically we seek to (a) document where  … Continue reading “Trust and Mistrust of Online Information: What Influences the Younger Generation?”

Trust, Risk and Identity Issues Online

This research examined how and why people choose to trust online health advice and to act upon website recommendations. There is a focus on users with real health concerns e.g. HRT/menopause, High Blood Pressure and Measles, Mumps, Rubella (MMR). The research utilised a variety of data collection techniques including focus groups, interviews, data logging, diaries, … Continue reading “Trust, Risk and Identity Issues Online”